We appreciate you choosing our office for your hearing needs. We look forward to your upcoming appointment.
As a courtesy, we file claims to your insurance company. If you are unsure what your insurance benefits are, we are more than happy to check benefits on your co-insurance or deductibles with at least a week’s notice with provided insurance information.
If you have Medicare (red, white and blue card) as your primary insurance, it is required to have a referral from your primary care doctor. Medicare requires that you contact your doctor’s office to have them fax the referral for the “hearing evaluation” to 423-641-0955. If we do not receive the referral, Medicare will not pay for the hearing test. If it has been a year since your last audiogram and you feel like your hearing has changed, an audiogram may need to be performed and a referral is required by Medicare.
If you need to reschedule, we ask that you please call 24 hours of your appointment, so that we may offer that time slot to someone else as we are reserving an hour and 15 minutes for you. A $50 No Show Appointment Fee will be your responsibility if a 24-hour notice is not given.
Our office hours are Monday through Thursday, 8am-4pm, Friday 8am-12pm.
During this time of COVID-19, we are following safety guidelines. A mask will need to be worn to your visit.